patient complaints

  • Thursday, July 20, 2017 11:07 AM
    Reply # 4986427 on 4619269

    Natalie,

    Call your malpractice carriers risk management department.  They should be in a position to offer some suggestions on how to respond.  Your practice is paying a premium for the coverage, utilize the risk management services that are offered.  Good Luck!  

  • Monday, February 20, 2017 11:59 AM
    Message # 4619269

    Does anyone have a policy they are willing to share on responding to online customer complaints?

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