Pennsylvania Medical Group Management Association
     The Pennsylvania State Affiliated Chapter of MGMA

Which patient ID do you utilize?

  • Thursday, June 14, 2018 11:52 AM
    Reply # 6312161 on 6044447
    My practice was told by our billing company that the patient's name in our EHR must match what is on the insurance card as there may be trouble processing claims if the names are different. So we always use what's on the insurance card rather than DL.
  • Friday, April 06, 2018 11:01 AM
    Message # 6044447
    Melissa Fink (Administrator)

    If you have a patient that has one last name on their drivers license and a different last name on their insurance card, which one do you utilize?

    We utilize the name listed on the insurance card but we are noticing that other service providers are using the information from the DL.

    Thoughts?

     

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