We use Patient Prompt which is now owned by Stericycle. Voice, email and text reminders are available as well as reminder blasts for annual physicals, flu vaccine, etc.
Liz Yankello RN, CPN, CMPE
We use Solution Reach for call and text reminders for appointments as well as meeting quality measures such as mammograms and colonoscopies. We are currently working with them to send out payment due reminders. They have proved to be a big improvement over our last product.
We use Talksoft for our appointment reminder calls. It interfaces with our EMR and files are sent nightly. I am able to log into a portal and see a log of daily activity. We also use this for patient outreach calls to help with reminding patients about certain testing due - mammograms, colonoscopies, dexascans, etc.
I wanted to reach out to see how your organizations handle reminder calls to patients? Specifically what company you use and if you would recommend them. We are currently in a transition phase and are exploring other reminder systems and wanted to better understanding of what is out there and their capabilities. Thank you all in advance!