We do not charge the patient.
Question - If a patient requests their medical records, and you utilize an EMR, does anyone charge them for sending a copy of their medical records electronically? Assume that this was for the patient and a first request for their records; not to transfer care. We do not have a patient portal and do not utilize an outside company to process requests.
I have read the state of PA guidelines on this topic, but I would like to know what is actually happening out there.