COVID-19, Telehealth, and Clinical Practice: Unprecedented Opportunities

Led by the West Virginia MGMA in collaboration with the  CT MGMA, PA MGMA and VA MGMAs

Telehealth has long been considered a cost-effective, evidence-based technological approach that can provide timely care at a distance for a range of clinical conditions in a variety of settings. However, prior to the COVID-19 pandemic, the diffusion of this approach in practice was limited by reimbursement and access to technology.  This webinar will briefly review the main types of telehealth, discuss factors that historically limited diffusion of telehealth, review the role that COVID-19 had in temporarily removing these limitations, and discuss the future opportunities for widespread expansion of this life-saving technology.

Presentation Goals

1.    Review the three main types of telehealth.  
2.    Discuss factors related to telehealth reimbursement.
3.    Briefly discuss the impact of COVID-19 on removing reimbursement barriers.
4.    Discuss clinical implications of COVID-19 on adoption of telehealth and examine future opportunities.

About the Speakers

Steve Davis, PhD has over 15 years of experience conducting emergency department research with specialization in stroke awareness and analyses of large-scale datasets to denote national trends in hospitalizations and emergency department utilization and care.  Dr. Davis is an Associate Professor in the Department of Health Policy, Management and Leadership at the WVU School of Public Health. He also serves as an Adjunct Professor in the Department of Emergency Medicine in the WVU School of Medicine and is the Vice-Chair for the WVU Institutional Review Board.


Jennifer Mallow, PhD, FNP-BC is an Associate Professor at West Virginia University, School of Nursing. Dr. Mallow’s primary research interest is the use and development of technology to improve access and outcomes for persons with multiple chronic conditions, living in rural and under-served areas. Dr. Mallow is the Editor of Media Review and Reports, Journal of Appalachian Health and is the Robert Wood Johnson Foundation Nurse Faculty Scholar Alumna. 

Continuing Education Units

Earn up to 1.0 continuing education unit hours for each hour of education from the ACMPE, American College of Medical Practice Executives.