Temper and Train the Gatekeeper

Practical Advice for Practice Managers & Those Behind the Front Desk

Esteemed healthcare attorney, Nan Gallagher explores the numerous ways front desk staff can either enhance or devalue a physician’s office.  She offers insightful examples of how the wrong front desk staff can be the Achilles Heel of a medical practice.

This session is a must-see for any practice manager & their front desk staff!

About the Speaker

Nan Gallagher, Esquire

Nan Gallagher has devoted her career exclusively to the advocacy of healthcare professionals and entities. An accomplished healthcare and employment litigator and administrative attorney, she focuses her practice on licensing, regulatory and credentialing matters in New Jersey and New York. She is proud to be a Certified HIPAA Administrator and OSHA Compliance Analyst offering manual and training programs to her healthcare clientele.

Ms. Gallagher is a nationally recognized authority and presenter on groundbreaking healthcare topics and is sought after for her tireless and dedicated focus on controversial pro-physician platforms. She also has carved out a niche practice for herself serving as Chief Legal Officer, Chief Compliance Officer and General Counsel for countless medical societies and medical practices. She is proud to serve multiple organized Medical Staffs and hospitals in the Metropolitan area and the Professional Assistance Program of New Jersey. 

Fluent in Spanish, Ms. Gallagher was one of a select few awarded a United States Presidential Fellowship from President Bill Clinton to study law abroad at La Universidad Católica de Valparaíso in Chile. She graduated Phi Beta Kappa and Magna Cum Laude from Fordham University, where she double-majored in English Literature and Spanish Studies with a minor in Greek Comedy & Tragedy. After earning her Juris Doctorate from New York Law School, she served as the Judicial Law Clerk for the Honorable Mahlon L. Fast, J.S.C. in the Superior Court of New Jersey, Essex County, Civil Division.

Ms. Gallagher is admitted to practice in New Jersey, New York, the District of Columbia, and the United States Court of Appeals for the Third Circuit. From 2017 through 2021, she has been recognized as a SuperLawyer®* both nationally and in New Jersey in the field of healthcare and has received the Client’s Choice Award  for excellence from 2016 through 2021 by the highly regarded attorney rating website, AVVO.com*, where she maintains a “10 out of 10” (Superb) rating.

Pricing

• Pennsylvania MGMA Members  //  Free
• Non-Members  //  $35

Continuing Education Units

Earn up to 1.0 continuing education unit hours for each hour of education from the ACMPE, American College of Medical Practice Executives.