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Predicting Patient No Shows!

  • Friday, February 17, 2023
  • 12:30 PM - 1:30 PM
  • Webinar


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Increasing Access & Visit Volume!

Led by the Pennsylvania MGMA in collaboration with the VMGMA & WVMGMAs

Including same-day cancellations, patient no show rates typically range from 8-40%. No shows result in poorer patient outcomes, lower provider productivity, and lost revenue for health centers.

Existing solutions, like automated reminders, online scheduling, and transportation services, try to address no shows, but for most healthcare provider groups, no shows remain stubbornly high. Streamline is a first-of-its-kind analytics platform that predicts patient no shows, which is enabling provider groups across the country to increase visit volume, decrease no show rates, and drive additional revenue.

In this webinar, Streamline will discuss the following:

  • Establishing a baseline for your no show rate and understanding how it changes over time by patient, provider, location, and other filters
  • Decreasing the no show rate through detailed tracking, identification of patients that frequently no show, and targeted, proactive outreach to scheduled patients
  • Increasing visit volume and patient access through strategic overbooking and better same-day access
  •  Improving operational efficiency and provider well-being through minimizing “appointment conflicts” and giving providers enhanced visibility into who’s likely to show in their schedule


John Muschelli, CTO, was formerly a professor of Biostatistics at the Johns Hopkins Bloomberg School of Public Health and is an expert in the R programming language. He has built over 50 software packages for data cleaning and analysis. His work spans a number of different data inputs, data problems, and data solutions, including neuroimaging, clinical trials, and electronic medical records.


Will Richardson, Head of Growth, was formerly an investment associate at Point Field Partners. At Point Field, Will worked on private equity, real estate, and venture capital investments, and also worked directly with Jeff, John, and Charlie on building Streamline before joining full time.



Free// PA MGMA Members   $35// Non-Members

Sponsored By

Continuing Education Units

Earn up to 1.0 continuing education unit hours for each hour of education from the ACMPE, American College of Medical Practice Executives.

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