From Amy Lafko's time as a Physical Therapist and working in operational leadership for 20+ years, she has seen over and over again that "customer first" approaches aren't effective.
Rather, what she noticed is that when you put your people first in your practice, things like exceptional customer care, profitability, and effectiveness naturally follow.
It totally frees you up so you can focus on scaling your business and following your vision.
In Amy's new book "People First", you will learn how to design (or redesign) your practice to focus on your people by incorporating:
To purchase People First click here.
To learn more about the book, please use the link below.
Amy Lafko is a leadership & organizational design expert, mainstage speaker, author and facilitator. Known for her "People First" method, she brings a step-by-step process to put employee engagement & empowerment into practice. Having spent 20+ years in healthcare leadership roles, her work i inspired by her personal transformation as a leader. That inspiration & her energy is multiplied every time she assists someone with their own shift in mindset and intention.
Her book, People First: A Proven Method for an Exceptional Healthcare Practice was an Amazon bestselling new release. In addition to founding Cairn Consulting Solutions & being certified in TTI Success Insights DISC, Driving Forces & Emotional Intelligence, Amy earned her MSPT from Ithaca College and her MBA from Loyola University of Maryland.
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Nonmember - $50
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